01 General Introduction
Welcome to jaya nayan. These Terms and Conditions ("Terms") form a legally binding agreement between you and the jaya nayan platform. By using our website, mobile app, or any of our services, you are considered to have automatically accepted these Terms.
These Terms are written in English to ensure our Bangladeshi users can understand them easily. If any section is unclear, please reach out to our customer support team — they are always ready to help.
Jaya nayan operates under an international gaming license. We conduct our business with full transparency, and all our terms are fair and balanced.
02 Account Registration & Usage
To create an account on jaya nayan, you must meet the following requirements:
- Each person may register only one account. Creating multiple accounts will result in all accounts being suspended and balances may be forfeited.
- All information provided at the time of registration must be truthful, accurate, and complete.
- You are responsible for keeping your account password confidential. Sharing your account with anyone else is strictly prohibited.
- To update your account information, please submit a request through customer support.
- Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.
03 Age Restriction & Eligibility
Jaya nayan is a responsible gaming platform. The protection of minors is our highest priority.
- You must be 18 years of age or older to use jaya nayan.
- Providing a false age during registration is a serious violation and will result in immediate account closure.
- A copy of your national ID or passport may be requested at any time for age verification.
- Any suspected use of an account by a minor will be investigated.
04 Deposits & Payments
Jaya nayan supports Bangladesh's major mobile banking and bank transfer methods. Key information about deposits is outlined below:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | BDT 100 | BDT 50,000 | Instant |
| Nagad | BDT 100 | BDT 50,000 | Instant |
| Rocket | BDT 200 | BDT 30,000 | Instant |
| Bank Transfer | BDT 500 | BDT 2,00,000 | 1–3 business days |
- Deposited funds are intended for gaming activity only.
- Payments in the name of a third party will not be accepted.
- Every deposit is processed through secure, encrypted channels.
05 Withdrawal & Payout Rules
Jaya nayan is committed to the fastest possible payouts. However, the following conditions apply to withdrawals:
- Your account must be fully verified (KYC) before you can make a withdrawal.
- Minimum withdrawal amount is BDT 500.
- A maximum withdrawal limit applies within a given period. Contact customer support for details.
- Wagering requirements must be fulfilled before withdrawing any bonus winnings.
- Payments may be put on hold if any fraudulent or irregular activity is detected.
- Most withdrawal requests are processed within 5 minutes to 24 hours.
06 Bonus & Promotional Offers
Jaya nayan regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page. General bonus terms:
- The welcome bonus is available to new registered members one time only.
- Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
- Bonus wagering requirements are typically 10 to 30 times the bonus amount, as specified in the relevant offer.
- Using multiple accounts to claim bonus benefits is strictly prohibited.
- Jaya nayan reserves the right to modify or cancel any bonus offer, with prior notice given for changes to ongoing offers.
- Additional terms may apply to free spin or cashback bonuses.
07 Betting & Gaming Rules
All betting and gaming activity on jaya nayan is governed by the following general rules:
- Bets once placed cannot be changed or cancelled, unless that feature is offered for a specific game.
- If a technical error affects the outcome of any game, that round will be considered void and the stake will be refunded.
- Payouts for Sports Betting will be processed after the official result has been announced.
- Odds may change during live betting; the odds at the time the bet is confirmed will apply.
- Jaya nayan reserves the right to investigate any suspicious betting patterns.
08 Prohibited Activities
The following activities are strictly prohibited on jaya nayan and will result in immediate account closure:
- Creating multiple accounts or using another person's account.
- Coordinated betting with the intent to abuse the bonus system or promotions.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Gaining unfair advantage through hacking, use of bots, or any form of technical manipulation.
- Misconduct, harassment, or use of offensive language toward other users.
- Creating an account or completing KYC verification using a false identity or fabricated information.
09 Account Closure & Suspension
Jaya nayan reserves the right to suspend or permanently close accounts in the following circumstances:
- In the event of a Terms and Conditions violation, without prior notice.
- Failure to complete KYC verification or providing false information.
- As required by regulatory authorities or legal obligations.
Users may also request account closure at any time through customer support. Any verified withdrawable balance will be returned before the account is closed.
10 Responsible Gaming
Jaya nayan believes gaming should be a healthy form of entertainment. We care about the mental and financial well-being of all our users.
- Each account can set daily, weekly, or monthly deposit limits.
- If you feel that gaming is getting out of your control, please use the Self-Exclusion feature.
- Self-exclusion periods can be set from 30 days up to permanent.
- To learn more about responsible gaming, visit our Responsible Gaming View page.
11 Dispute Resolution
If you are dissatisfied with any of our decisions or services, disputes can be resolved through the following process:
- First, reach out to our customer support team via live chat or email.
- An initial response will be provided within 72 hours of a complaint being submitted.
- Complex cases will be escalated to a dedicated investigation team, with a final resolution provided within 14 business days.
- If a dispute cannot be resolved through jaya nayan's internal process, you may refer the matter to an international gaming arbitration body.
12 Right to Amend Terms
Jaya nayan reserves the right to update or amend these terms and conditions at any time. When changes are made:
- A notice will be sent to your registered email before any significant changes take effect.
- The effective date of the updated terms will be stated at the top of the page.
- Continued use of the platform after any changes will be taken as your acceptance of the updated terms.
If you disagree with any changes to the Terms and Conditions, you may request account closure and receive your verified balance back.